Incus5 is a Digital Tech Company

Improve labor productivity with cost effective integration of the software you already own. Delight your customers with powerful self-service platforms that work 24/7.

MARKETS WE SERVE

Equipment Rental Dealers:

The rental business seems simple: buy the machines; rent the machines; after use – clean-up, do the maintenance and re-rent; but there is a lot more to it. When should we buy what machines? When they come to our yard how do we get them into rental condition as fast as possible? How can we ensure that the customer experience is the best possible? How can we ensure it does not break down? How can we empower customers to use the machinery, that we rented, in the best possible way? When they go out to the customers how can we ensure the right machine is at the right place at the right time? How might we improve return date forecasting?  If we Rent to Sell how can we keep all the parts business on equipment we sold?

Incus5 can help with all these questions by working through the problems you already know you have! We do fixed price projects with ROI typically less than a year. Our single process automation project is a great place to start. It combines the Data, People, and Applications to improve one major process in an intuitive easy to use user interface that makes work go a lot faster.

Construction Contractors:

The construction industry has built up strong but siloed expertise around specialized areas of the business, including preconstruction, project management, estimating, equipment management, and field operations. The standard industry software serves each domain well, however, it lacks application and data integration. The problem is getting larger with new sources of critical information like telematics, weather data and even drone data. If this data is not adequately cleaned and brought together it cannot be used by senior managers for effective decision support.

Incus5 can help tackle priority areas like improving estimates; improving safety; evaluating the profitability while jobs are still in process and improving operations. We can integrate multiple software platforms together that require complex API integration to help areas including project management, while we can concentrate on data integration and data quality for areas like job costing where data is the most important. We can add analytics to advanced use case like predictive maintenance to get more productive life from equipment.

We provide an efficient, fast, and cost-effective path to fully integrate and get the most out of the software you have already purchased and the data you should own down, to the “last mile”!

Government Platform Owners:

It is now essential that all key government services and processes be available for remote delivery, with the same level of effectiveness, legal compliance, and security as the current processes.

Incus5 is the perfect partner for this new Virtual Imperative providing enterprise grade solutions that are efficient, legally compliant and meet high-bar security requirements.

Commercial Platform Owners:

Our development approach uses a customized Domain Driven Design methodology, featuring cloud native, full stack development. We are well versed in building 12-factor applications using microservices, and modern data management patterns.

We offer various engagement and intellectual property ownership models.  For example, we typically provide a perpetual use license for our background tech, which can accelerate projects by months.  Our engagement models vary from work for hire to complete project responsibility, where you supply only the product owner.

DIGITAL BUILDING BLOCKS, PRODUCTS, and SERVICES

Digital Building Blocks

We call our application building blocks background tech, which we share with our customers. These include common functionality like User Management. Payment Systems and Notifications, which enable rapid construction of robust applications.

Incus5 Digital Products (SaaS)

Enterprise Scheduling provides white labeled scheduling that is administered by the organization rather than the individual.  It is offered as a SaaS subscription with custom business rules and a white glove implementation.  It manages calendars cross organization so you can schedule complex multiparty meetings with dozens of organizations.

Simple Service Desk provides you with a simple, clean, and user-friendly customer service desk. This turn-key solution can be integrated into existing solutions and/or used as a standalone platform for customer service.

Incus5 Services

Data Reporting and Integration Project: Data from one system often must be combined with data from other systems for decision support or analytics. These types of projects offer fast ROI and are a good place to start.  Incus5 is also a full-service data company with over 2 billion rows of data in our systems.  We build data pipelines, manage data lakes, data warehouses, and build analytics to enhance decision support and for automation.

Managed Data Sync Service: Is an inexpensive managed solution that lets companies keeps data in sync between one system and another. A data sync project can be accomplished in a week or 2 with a setup fee and a modest monthly recurring charge to manage. We also built connectors for OEMs to productize integrations.

Managed Data Lake House Service: Data is valuable. If you already have or are hiring a data team, the best way to get more value is by giving the low value data wrangling activities to Incus5. Our managed Data Lake House gets your data ready for integration and data analysis. The term Data Lake House is used as it combines some characteristics from a Data Lake and a Data Warehouse. Incus5 is a full-service data company with over 2 billion rows of data in our systems.

Single Process Productivity Portal Project: Business identifies a single important problem with a large business impact. We build specialized coordinators that pull together all the people; applications and data sets that are used in that process, in a new easy to use customer interface, to eliminate root cause of problem(s). Project is usually accomplished in one quarter to provide fast ROI.

Customer Service Portal Project: Businesses wish to have more self-service for their customers. We build a specialized portal to enable this capability and work to perfect the user experience and accommodate even more self-serve scenarios.

Partner Portal Project: Many companies deliver products or services in close coordination with their partners. Their joint activities are rarely seamless and can be a key area for improvement and fast ROI. We build a specialized portal to remove fiction, create more scalability and add automation.

No-Code Enterprise Platform Project: Unqork is a no-code application platform that helps large enterprises, especially heavily regulated financial services companies, and Government to build complex custom software applications faster, with higher quality, and lower costs than conventional approaches. Unqork can dramatically accelerate any Digital Transformation, especially in complex organizations that require enterprise-grade security and scale.

Commercial Platform Project: We build a lot of commercial platforms. A platform is complete “One Stop” that allows customers to transact and partners to get work done in a digital fashion with an optimized user experience. Amazon is a commercial eCommerce platform, for example. Platforms are rich in functionality with components for customers, partners, employees, and administrators. Platform are built by companies that wish to scale digitally.

Mobile Application Project: Any portal or platform we build can be displayed on a desktop, laptop, iPad or mobile phone. User experience for mobile users often can be improved by building “Native Mobile apps”, however these applications are expensive and slow to build. Primary benefit from PWA is increased agility. Incus5 can build a PWA app, which is lightning fast and a good choice for many at ¼ the price.

TEAM

Executive Strategy & Leadership

Two things a CEO absolutely has to get right today are speed and direction. Speed is required because if you can’t bring something new or improved to market fast, your chance of being slammed by an exogeneous factor is enormous. But you can’t go fast without being sure of your direction, and the only way to validate direction is to get and interpret real customer data. Our Structured Ideation & Prototyping Sprint is modeled after a process perfected at Google, and it is quite simply the fastest way to validate direction, period. Within two weeks of asking key questions to create and build working prototypes using existing structures, new enhancements and real data, we can get your team to a strong “go” or “no-go” on a new idea or future improvements to an existing one.

Financials & ROI

Incus5 uses a 401 architecture that allows integration of applications and retirement of technology debt, because the most reliable way to get a good return is to better utilize existing assets. Our architecture brings the functionality from many applications together to create powerful composite applications in the form of digital platforms. A key component to the ROI of an Incus5 digital transformation is the successful retirement of existing applications. Did you know it is common for large companies to have HUNDREDS of applications that either no one uses or only serve as redundant entities?  Our 401 architecture in your digital transformation will retire these applications with little to no effort, but often with massive savings. Because of this, we believe the CFO is a logical and important partner in a digital transformation. In fact, 3 of the 5 of Incus5 core values are directly in a CFO’s realm, and two of the core measurements of our digital transformations are ROI and ROTI.

Operations

Operations is all about processes, people and systems. We don’t need to be an expert in your business to quickly assess your operations, because we can learn a lot just by asking groups about their user experiences. We start with customers that interact with your people and systems to purchase and use your products or services. Then we move to partners who interact with your systems and people to support your offerings. User experiences can be hard to evaluate, but Incus5 has streamlined a process based on KPI, steps and time to help us craft assets that deliver the best user experiences through system and context integration. For example, our Federated Workflow Engine was designed specifically to reduce the steps and wait time of approval processes by as much as 90%. At Incus5, Operations is at the heart of what we do, so it will always have a seat at the table in any digital transformation.

Technology & Architecture

Incus5 is a purpose-driven, detail-oriented company built to do the work of a Digital Transformation. We do this by understanding who you are and what is important to you from a tech perspective with our Rapid Validation & Design Sprint (RVDS). Our RVDS is a prescriptive, two-week process dedicated to defining direction, making decisions, and building validated, executable designs with real customer data and prototyping. This process was developed at Google and later perfected at Google Ventures. There are five guiding principles that we have established to govern our development work together, and they are represented by the 5 in Incus5. They are: Alignment, Asset Integration, UX Elevation, Data Connection and Retirement of Technology Debt. Following these principles, we work to understand your business, design processes that support your digital goals, and work along side you in building digital platforms that truly make a difference. Give us a call and let’s get to work.

Executive Strategy and Leadership

Art Hansen

Co-Founder

Art Hansen joined Incus5, Inc. as the President & CEO. Art has been leading IT transformation activities for over 20 years as an architect, developer, and consultant. Previously, he worked as a Principal Architect for World Wide Technology, a global system integrator. Within that role, he led Digital Transformation initiatives, which included comprehensive aspects of Cloud, Data, Applications, and Security. Art is a former award-winning IBM developer who created applications for large enterprises, including UPS. Mr. Hansen was also responsible for process improvement and innovation as a lead architect in IBM’s application migration factory. Art has also been involved with several entrepreneurial ventures, including founding a medical staffing company and an IT consulting firm.

Mr. Hansen graduated from Drew University with a degree in Economics. He completed his post graduate studies at American College, where he was awarded the Charter Financial Consultant (ChFC) designation. Art is a former Microsoft certified developer (MSCD). In addition, he is an experienced facilitator with a Helix Group facilitator license and an AJ & Smart Design Sprint 2.0 Masterclass Certificate. He is presently the Co-Chairman of the Arizona Cyber Team future tech sub-committee, which was established by the executive order of Arizona Governor, Doug Ducey, to respond to growing cyber opportunities and threats. He has been a featured panelist at the Arizona Technology Council Cybersecurity Summit 2019, as well as the Annual Cyber Southwest (CSW) Symposium at the University of Arizona Eller College of Management. Art resides in Scottsdale, AZ with his wife and two children. In his free time, he enjoys golfing and backpacking.

Mac McKeen

Co-Founder

Mac McKeen, Chief Technology Officer, is at the forefront of Incus5’s technology leadership. He is accountable for leading and facilitating enterprise architecture, management consulting, application architecture design, and directly managing Incus5’s off-shore development teams. He is world class in facilitating Domain Driven Design and connecting software solutions to key business objectives.

Prior to joining Incus5, Mac was one of the leading Enterprise Architects at World Wide Technology and participated in leading delivery for several of WWT’s large signature enterprise customers. Within this role, he personally managed a Cloud Native Development group of 35 offshore individuals, consisting of 4 full stack development teams. Prior to his work at World Wide Technology, Mac worked in the software development field for 18+ years and held roles, such as Product Manager, Software Architect, Development Lead, and Senior Development Specialist.

Outside of the office, Mac is happily married to his best friend and is a father of four beautiful children. He enjoys golfing, camping, hiking, playing strategy games, and spending time with his dogs. He is fluent in Spanish and loves travelling abroad to experience new sights, exotic foods, and various cultural traditions. As the oldest of 7 children, leadership and responsibility are qualities that have come naturally from a young age. His passion for technology has been passed down to his younger brothers, who have also thrived in the IT field. He maintains his brotherly mentor status by hosting monthly family get-togethers, game nights, and holiday celebrations at his home.

Our Approach to Hiring

The world of technology moves at a staggering pace. That’s why we approach our work and the people we hire differently than most. We focus on intelligence versus the traditional skills attainment model, valuing highly intelligent people that can learn and adapt quickly. Individuals who can dive down deep enough into a new technology and leverage it in creative ways are what help Incus5 stand out from the traditional boutique development firm.

In our development work, we take a humble approach by looking to opensource projects, public cloud providers and application vendors that can provide new solutions, services and new features. This allows us to focus on integrating these services and features to build differentiation into your digital platforms. Doing this saves you development costs, allows you to stay close to the innovation curve, and adds value to your digital platform as others improve their underlying components.

The Team

Humble, Smart Developers
Humble + Smart + Tools + Cloud = Success

Efficient | Cost-Effective | Transformative

Incus5 is a full-service software development and digital products company. We specialize in building portals that bring together data and applications, so you can do your work faster.
Customers turn to Incus5 when:
  • there is a struggle to hire more good people and want to grow with a more digital approach.
  • getting information between systems is harder than it should be.
  • they are frustrated from dealing with operational inefficiencies cross department or with partners and want work done more seamlessly
Clients experience tremendous success and are surprised by how cost-effective, transformative, and efficient we are. They find …
  • our use of pre-built digital assets creates efficient project delivery.
  • our approach of completing projects with tangible short-term ROI, then doing the next project, in a pay as you go approach is the best way to achieve success.
Welcome to Incus5!

PRINCIPLES

Align to best serve your business

Integrate to differentiate

Elevate user experiences

Create a data-driven business

Retire technical debt

CONTACT US