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Our Approach

Executive Team

Mac McKeen
Chief Technology Officer

Mac McKeen, Chief Technology Officer, is at the forefront of Incus5’s technology leadership. He is accountable for leading and facilitating enterprise architecture, management consulting, application architecture design, and directly managing Incus5’s off-shore development teams. He is world class in facilitating Domain Driven Design and connecting software solutions to key business objectives.

Prior to joining Incus5, Mac was one of the leading Enterprise Architects at World Wide Technology and participated in leading delivery for several of WWT’s large signature enterprise customers. Within this role, he personally managed a Cloud Native Development group of 35 offshore individuals, consisting of 4 full stack development teams. Prior to his work at World Wide Technology, Mac worked in the software development field for 18+ years and held roles, such as Product Manager, Software Architect, Development Lead, and Senior Development Specialist.

Outside of the office, Mac is happily married to his best friend and is a father of four beautiful children. He enjoys golfing, camping, hiking, playing strategy games, and spending time with his dogs. He is fluent in Spanish and loves travelling abroad to experience new sights, exotic foods, and various cultural traditions. As the oldest of 7 children, leadership and responsibility are qualities that have come naturally from a young age. His passion for technology has been passed down to his younger brothers, who have also thrived in the IT field. He maintains his brotherly mentor status by hosting monthly family get-togethers, game nights, and holiday celebrations at his home.

Arthur Hansen
President & CEO

Art Hansen joined Incus5, Inc. as the President & CEO. Art has been leading IT transformation activities for over 20 years as an architect, developer, and consultant. Previously, he worked as a Principal Architect for World Wide Technology, a global system integrator.  Within that role, he led Digital Transformation initiatives, which included comprehensive aspects of Cloud, Data, Applications, and Security.  Art is a former award-winning IBM developer who created applications for large enterprises, including UPS.  Mr. Hansen was also responsible for process improvement and innovation as a lead architect in IBM’s application migration factory.  Art has also been involved with several entrepreneurial ventures, including founding a medical staffing company and an IT consulting firm.

Mr. Hansen graduated from Drew University with a degree in Economics.  He completed his post graduate studies at American College, where he was awarded the Charter Financial Consultant (ChFC) designation.  Art is a former Microsoft certified developer (MSCD). In addition, he is an experienced facilitator with a Helix Group facilitator license and an AJ & Smart Design Sprint 2.0 Masterclass Certificate.  He is presently the Co-Chairman of the Arizona Cyber Team future tech sub-committee, which was established by the executive order of Arizona Governor, Doug Ducey, to respond to growing cyber opportunities and threats.  He has been a featured panelist at the Arizona Technology Council Cybersecurity Summit 2019, as well as the Annual Cyber Southwest (CSW) Symposium at the University of Arizona Eller College of Management.  Art resides in Scottsdale, AZ with his wife and two children. In his free time, he enjoys golfing and backpacking.

Leighton McKeen
Senior Technical Fellow

Dr. Leighton McKeen, Senior Technical Fellow, is a key asset to Incus5 broad experience portfolio.  Dr. McKeen brings a broad spectrum of experience from complex modeling and large computer simulations to providing technical direction of future appropriate technologies for complex and highly integrated products.  These skills and experience are valuable to a wide range of large data mining applications.

Prior to joining Incus5, Dr. McKeen spent 35+ years working at various semiconductor companies, with the last 24 years working as a Technical Fellow for the device modeling group at Microchip Technology.

Prior to working in the technology field, Leighton also worked with a top security level clearance on Inter-continental Ballistic Missile simulations, cosmic ray simulations, and theoretical quantum chemistry simulations.

Leighton has been happily married for over 45 years to Charlotte, and is the father to 7 children, 18 grandchildren, and 3 great-grandchildren.  He is conversant in German and has traveled extensively to Asia as a technical representative for Microchip Technology.  He has a tenacious attitude for solving and understanding the root cause of difficult problems.  The same attitude can be said for his attitude on the racquetball court.

Humble, Smart Developers
Humble + Smart + Tools + Cloud = Success

PEOPLE

The world of technology moves at a staggering pace. That’s why we approach our work and the people we hire differently than most. We focus on intelligence versus the traditional skills attainment model, valuing highly intelligent people that can learn and adapt quickly. Individuals who can dive down deep enough into a new technology and leverage it in creative ways are what help Incus5, Inc. stand out from the traditional boutique development firm.

In our development work, we take a humble approach by looking to opensource projects, public cloud providers and application vendors that can provide new solutions, services and new features. This allows us to focus on integrating these services and features to build differentiation into your digital platforms. Doing this saves you development costs, allows you to stay close to the innovation curve, and adds value to your digital platform as others improve their underlying components.

Technology

The innovation curve represents the time it takes for disruptive capabilities to be introduced into the marketplace. When the curve is steep, like it is today, the opportunity cost for not being able to leverage it can be staggering. For example, the dramatic reduction in the cost of artificial intelligence, thanks to the introduction of GPUs and the acceleration of network connectivity speeds, allows huge amounts of data to be gathered and analyzed. Building custom applications with new cloud services, toolsets, techniques, and cloud native architectures, can provide similar benefits.

Until recently, developing digital platforms and the idea of a digital business could only be realized by the largest trailblazers like Amazon, Google, IBM, PayPal and Netflix. Today, with the right architecture, tools and talent that Incus5 can deliver, companies of all sizes can build digital platforms and enjoy the benefits of the great innovation curve that represents Cloud Native Development.

Incus5 C-Talk

Digital transformations require strong executive support from the CEOCFO and COO. Incus5 core principles cut across all these roles to provide a comprehensive approach to digital transformation, with something major in it for everyone. See how our insights map to the goals of your senior leadership team.

Two things a CEO absolutely has to get right today are speed and direction. Speed is required because if you can’t bring something new or improved to market fast, your chance of being slammed by an exogeneous factor is enormous. But you can’t go fast without being sure of your direction, and the only way to validate direction is to get and interpret real customer data. Our Structured Ideation & Prototyping Sprint is modeled after a process perfected at Google, and it is quite simply the fastest way to validate direction, period. Within two weeks of asking key questions to create and build working prototypes using existing structures, new enhancements and real data, we can get your team to a strong “go” or “no-go” on a new idea or future improvements to an existing one.

Incus5 uses a 401 architecture that allows integration of applications and retirement of technology debt, because the most reliable way to get a good return is to better utilize existing assets. Our architecture brings the functionality from many applications together to create powerful composite applications in the form of digital platforms. A key component to the ROI of an Incus5 digital transformation is the successful retirement of existing applications. Did you know it is common for large companies to have HUNDREDS of applications that either no one uses or only serve as redundant entities?  Our 401 architecture in your digital transformation will retire these applications with little to no effort, but often with massive savings. Because of this, we believe the CFO is a logical and important partner in a digital transformation. In fact, 3 of the 5 of Incus5 core values are directly in a CFO’s realm, and two of the core measurements of our digital transformations are ROI and ROTI.

Operations is all about processes, people and systems. We don’t need to be an expert in your business to quickly assess your operations, because we can learn a lot just by asking groups about their user experiences. We start with customers that interact with your people and systems to purchase and use your products or services. Then we move to partners who interact with your systems and people to support your offerings. User experiences can be hard to evaluate, but Incus5 has streamlined a process based on KPI, steps and time to help us craft assets that deliver the best user experiences through system and context integration. For example, our Federated Workflow Engine was designed specifically to reduce the steps and wait time of approval processes by as much as 90%. At Incus5, Operations is at the heart of what we do, so it will always have a seat at the table in any digital transformation.

Incus5 is a purpose-driven, detail-oriented company built to do the work of a Digital Transformation. We do this by understanding who you are and what is important to you from a tech perspective with our Rapid Validation & Design Sprint (RVDS). Our RVDS is a prescriptive, two-week process dedicated to defining direction, making decisions, and building validated, executable designs with real customer data and prototyping. This process was developed at Google and later perfected at Google Ventures. There are five guiding principles that we have established to govern our development work together, and they are represented by the 5 in Incus5. They are: Alignment, Asset Integration, UX Elevation, Data Connection and Retirement of Technology Debt. Following these principles, we work to understand your business, design processes that support your digital goals, and work along side you in building digital platforms that truly make a difference. Give us a call and let’s get to work.

Services

Discovery (pre-sale)

Incus5 is a purpose-built company that plans and implements Digital Transformations. We do this in three major phases. Phase 1 is Discovery, which helps us understand your business, your current technology environment and your business obstacles and objectives.

Until recently, developing digital platforms and the idea of a digital business could only be realized by the largest trailblazers like Amazon, Google, IBM, PayPal and Netflix. Today, with the right architecture, tools and talent that Incus5 can deliver, companies of all sizes can build digital platforms and enjoy the benefits of the great innovation curve that represents Cloud Native Development.

Rapid validation & design Sprint (RVDS)

Phase 2 is our Rapid Validation & Design Sprint (RVDS). It is a prescriptive, two-week process dedicated to defining our goals, making decisions, and building validated designs with real customer data. This concentrated process will move your Digital Transformation from Direction to Decision to Design.

Our proprietary Rapid Validation & Design Sprint is focused on the concept of Idea to Data and is based on the work and methodology developed by Jake Knapp, John Zeratsky, and Branden Kowitz in the book, SPRINT: How to Solve Big Problems and Test New Ideas in Just Five Days. Our structured activities will help us rapidly answer big questions, solve major challenges and provide direction that allow your company to confidently and rapidly move to the right solution. Common issues addressed by our sprint:

  • Lack of real data that hinders effective business decisions without endless internal discussions
  • Pressure to be “innovative” without a clear starting point or the proper components
  • Expended efforts towards unclear goals that invite project scope changes

As part of this process, you will get several key and fundamental assets to help you act on the findings, directions, and decisions made during the sprint:

All material developed during the sprint, such as workshop images, voting outcomes, idea refinements, research and content
Interactive prototypes and other validation models are developed
Target user validation and feedback
Executive summary of the ideas, prototype(s), and user feedback
Sprint readout materials for sharing with others within your company
Solution design and related elements to put your decisions into action

Once we have completed the Rapid Validation & Design Sprint together, we begin Phase 3—our Digital Platform Construction. Here, we design, build and align your digital platform to be approachable, maximize ROI and retire your technology debt. 

Digital Platform Construction & Custom Application Development

We pride ourselves in providing software development services designed to digitize your business processes in the fastest way possible, with the least about of risk, using the highest levels of modern security.

Custom Application & Software Development

Our development approach utilizes a customized Domain Driven Design methodology, featuring cloud native, full stack development. We are well versed in building 12-factor applications using microservices, and modern data management patterns.

Unqork

Implementation & Integration Services: Unqork is a no-code application platform that helps large enterprises build complex custom software applications faster, with higher quality, and lower costs than conventional approaches. Unqork can dramatically accelerate any Digital Transformation, especially in complex organizations that require enterprise-grade security and scale.

Cloud Integration & Migration

Integration is fundamental to building a differentiated approach to your business as well as the primary way to leverage innovations happening every day in the cloud. Tapping into the cloud’s API marketplace with your existing portfolio will allow you to quickly build feature rich, targeted applications with unique user experiences. Coming to Migration, whether it is moving to cloud, utilizing the latest in container technologies or refactoring legacy systems to new advanced ones, Incus5’s team of experienced software professionals can assist you from start to finish.

Data Services

Data can be the single most important differentiator for your business. Gaining a competitive edge in your industry becomes easier when you can manage and leverage your data properly. The more sources of data, the more opportunities you have for higher return. Optimized reporting for decision support will set the stage for how you acquire, persist, and use your data, allowing for more advanced use cases such as machine learning and AI.

Tundo Data Platform

Fundamental to digitizing business processes is handling complex data for context and decision support. Incus5’s Tundo Data platform provides support for complex data handling, allowing us to bring interesting data together for customized reporting.

Custom Reporting

Customized reporting helps to optimize and build efficiencies in your business creating paths that leads to better context around your data and decision support. We build difficult custom reports that can be integrated into existing applications, hosted in the cloud or delivered on site. However, this is only the beginning of your data journey.

Advanced Data Services and AI

As you optimize your data management utilizing the Tundo Data platform, it will allow you to move to more advanced use cases. The platform supports advanced data pipelines, transformation services, and data mobility services, supporting machine learning and AI in secure and efficient manner.

Our 5 Principles​

Digital Platform Construction

Incus5 is a software development and integration company dedicated to designing and implementing successful Digital Transformations for businesses. We do this by building Digital Platforms for customers, partners, and employees that create seamless self-service user experiences, with the end goals being to lower costs, improve user experience and vastly increase scalability.

A successful digital platform delivers alignment to the business, a higher utility of assets, an elevated degree of data security, the perfected user experience, and often a decrease in technical debt. The appeal of our digital platform is its ability to run a business process from end-to-end, allowing your business to grow.

1 – ALIGN TO BEST SERVE YOUR BUSINESS
Knowing what both your customers and your senior management want—and validating that direction with real data early in the process—ensures your digital platform is in proper alignment with your business. Good alignment accelerates the process and focuses development efforts around what is important. Conversely, if the solution design and architecture are wrong, your transformation will fail.

2 – INTEGRATE TO DIFFERENTIATE
Digital Transformation requires building digital platforms that are powerful and easy to use. The power of these platforms comes from aggregating the functionality of your most important existing systems and new innovative systems that are being published daily. Ease of use comes from providing a shared context across these systems that is aligned with your business objectives. The Amazon Shopping app is a great example of this, as it brings information from many systems into one single powerful UI, which is uniquely designed just for shopping. Creating platforms that bring together functionality from applications you already own and like will create a foundation for all subsequent activities. This includes SaaS (Cloud Hosted), COTS, and custom applications.

3 – ELEVATE USER EXPERIENCES
The major goal of a Digital Platform is to create a seamless, self-serve user experience. A business necessity can interrupt this experience with a step or process that requires a real person. But once this condition is resolved, the user experience should continue and be connected back to the Digital Platform. A user experience can be damaged by:

  • Having more steps than necessary
  • Disjointed solutions caused by poor integrations
  • Making people wait on unnecessary manual processes

4 – CREATE A DATA-DRIVEN BUSINESS
Data can be the single most important element in differentiating your business from your competition. Gaining a competitive edge in your industry is possible when you manage and leverage that data properly. Businesses must navigate through the maturity model by how they acquire, persist, and use their data, using both traditional decision support systems (i.e. data warehouses) and advanced use cases, such as Deep Learning and AI.

5 – RETIRE TECHNICAL DEBT
Every application that is added to your portfolio creates a bevy of operating expenses. Some expenses are obvious, such as 20% software maintenance. But others are less obvious but equally crippling expenses, such as: administration, security, DR, backup, and compliance. Applications must be retired to make room for better solutions and accommodate new business objectives. Our Incus5 methodology provides an efficient way to remove these applications at a lower cost.

Contact Us

We are ready and excited to work with you to build a digital platform that truly makes a difference for your business. Give us a call and let’s get to work.

4515 South McClintock Drive
Tempe, AZ 85282

(480) 400-7553
 

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